Case Management
Cases are the history of punishments in your server. Every time someone punishes a member with Kuyo it creates a case automatically.
Manual Discord actions
Discord's own right click ban / kick / timeout does not create a case, until you enable it.
Under moderation General, three toggles (all off by default):
- Create case on manual ban or unban
- Create case on manual kick
- Create case on manual timeout or untimeout
Turn those on if you want staff actions through Discord logged as well.
Viewing a case
/case info by itself opens your most recent case in that server.
/case info number: 12 opens case #12.
/case info user: xenonsc opens that user's latest case
/case info user: xenonsc punishment: ban opens that user's latest ban case
| Button | What it does |
|---|---|
| Edit | Change reason, notes, or duration on an open case. Closed cases can't be edited. |
| Close | Finish the case. For bans, mutes, timeouts, quarantines, and warns, closing also undoes the punishment. |
| Reopen | Shows when the case is already closed. This does not punish the user again. |
| Delete | Removes the case from history. Does not unpunish, this cannot be undone. |
| Proof | Open proof for the case, or add proof. |
| Cases | Shows a list of that users cases |
Case list
/case list lists the server's cases. You can filter it by user or punishment.
| Tab | Meaning |
|---|---|
| All | Every case (that isn't deleted) |
| Active | Still in effect (open, timer not done) |
| Expired | Timed cases whose timer already ended |
| Yours | Cases you issued |
Proof
Proof is evidence on a case.
Just /proof add attachment: / content: adds it to your most latest case. Otherwise include a case number. You can add an image, a file, a link, or text.
| Limit | Cap |
|---|---|
| Total proof per case | 25 |
| Per kind | 20 each (still max 25 total) |
| Files inside one upload | 10 (Discord max) |
| File size | 10mb per file, 25mb per proof, 120mb per case |